Frequently Asked Questions

Miniatures

  • There is an unfortunate potential for miniatures to get misshaped during packaging and shipping, but the good news is that you can absolutely fix it! Getting miniatures back to their original shape is actually quite easy; head here to see how.

  • krakenships currently has two different miniature sizes: 25mm-scaled and 28mm-scaled.

    See below to learn more about how we determine our miniature sizes and if they will fit with your existing miniature collection.

  • Head on over to our Miniature Sizing page for an extensive description of our method for scaling and sizing our miniatures.

    You’ll also learn how to find the height of your own miniatures using our method!

  • Yes, for best results, prime each miniature before painting. Let cure for 24-48 hours before painting for best results.

  • Currently, krakenships does not sell pre-painted miniatures. However, if you are interested in having your miniatures painted, we suggest you check out Crafters Forge!

    Crafters Forge is a commissions-based miniature painter and is the primary painter for most of our display miniatures on the site. Crafters Forge also does excellent terrain and base work. You can contact Crafters Forge at craftersforge@gmail.com.

  • Each krakenships miniature has the company name and the year the miniature sculpt/design was made. So for example, a miniature that has, “krakenships 2019” is a krakenships miniature that was designed and created in 2019. This date is not when the miniature was physically made, but rather just the year it was designed and sculpted.

  • Unfortunately, krakenships is not currently providing any STLs for 3d printing of our miniatures and there is no plan to do so currently.

Shipping and Returns

  • Currently, krakenships.com only sells and ships to the United States and Canada, but we’re working to get more countries and locations selling our miniatures!

    International shipping from krakenships.com will not be shipping friendly, meaning any customs, duties, or VAT will need to be covered by the buyer as per our current plan for international shipping.

  • krakenships strives to provide excellent customer service and 100% customer satisfaction. If any purchased products arrive damaged, broken, or missing, please contact support@krakenships.com with the order number and your return address.

    We will refund any purchases within 30 days of purchasing and supply a return label for shipping the unwanted items back. Alternatively, we will replace any defective products with identical replacements, free of charge.

Other

  • Artist – The talented LeksaArt does the concept art for all of our current miniatures!

    3D Modeler – The amazing Kalashnikov 3D brings our concept art into reality with 3D modeling!

  • Excellent! Please contact us via email at Caleb@krakenships.com and we’ll go from there.

  • Every seafaring vessel that crosses the legendary Kraken Sea is met with a dreadful fate. These ships are filled with adventurers of all shapes, sizes, & colors. Any survivors of the initial ship cracking are left to fall deep into the depths of the kraken’s domain, frozen by the mere touch of the kraken’s slimy mucus that contaminates the water for miles around, both above and below. These adventurers, in their last efforts to fend off this massive creature’s devastating attack, are forever immortalized as statues as their slow descent into the endless depths begins.

    A crafty wizard merchant survived such an attack, one of only a handful to have ever done so! This wizard merchant has since gone back to the outskirts of the kraken’s domain in order to set up several portal-nets far beneath the surface where vessels voyage. Here on the outskirts of the Kraken Sea where the terrifying beast lurks, every passing ship inevitably meets its end.

    Only a handful of frozen adventurers drift down into these portal-nets. The rest of the mucus-encased adventurers fall into the unimaginably dark and deep fathoms below.

    The wizard merchant has since been unable to set these once-great-adventurers-turned-statues free, but not for lack of trying. As the years pass by, the wizard merchant continues to rescue and preserve these few and rare adventurer statues from an endless abyss, hidden away from the world. Realizing this, the wizard merchant devised a plan to create likenesses of these statues to preserve their memories and heroic efforts.

    This is where krakenships miniatures come from!